Effective Date: 19 April 2026. This policy governs how Smart Astro collects, uses, stores, and protects your personal data globally.
Smart Astro is committed to protecting your privacy and handling your personal data with transparency, integrity, and care. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you access or use the SmartAstro.ai platform via WhatsApp, Telegram, web, or any other interface we operate.
This policy is designed to comply with:
Smart Astro is operated by Smart Astro Ltd, a company registered in England and Wales, with a subsidiary — Smart Astro India Private Limited — handling operations and payment processing for users in India. For the purposes of UK and EU data protection law, Smart Astro Ltd is the data controller. For users in India, Smart Astro India Private Limited may act as the local data processor in accordance with India’s DPDPA 2023.
We collect only the personal data strictly necessary to deliver our platform services:
We do not require traditional account details such as name or email. Interaction is facilitated via platform identifiers (such as WhatsApp or Telegram), which may include your phone number as part of the communication channel.
We use your personal data for the following purposes:
We do not use your personal data for advertising, profiling for third-party marketing, or any purpose beyond those stated above.
We process your personal data on the following legal bases:
If you register a family member, you confirm you have their explicit consent (if 18+) or are their legal guardian (if under 18), and you accept full legal responsibility for the data submitted.
If your query involves or references another individual — whether or not their data is explicitly entered — by submitting that query you confirm you have their full knowledge, permission, and consent. Smart Astro processes all queries in good faith. We bear no liability for queries submitted without proper consent.
We implement the following safeguards:
We retain your personal data only for as long as necessary to deliver our services, maintain transaction records, meet legal obligations, and prevent fraud. Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory requirements. You may request deletion at any time by contacting contact@smartastro.ai.
Your personal data may be transferred to and processed in the United Kingdom, the European Union, the United States, and India. All international transfers are conducted with appropriate safeguards including Standard Contractual Clauses (SCCs), adequacy decisions where applicable, and contractual data processing agreements with all third-party providers.
Smart Astro may create cryptographic integrity references, such as hashes or proof records, to verify that a computed answer record has not been altered after generation. These verification references may be anchored using external integrity infrastructure, including blockchain networks, for timestamping, auditability, and trust.
Smart Astro does not place your personal data, birth details, questions, answer text, contact details, payment details, or customer profile information on a public blockchain. Any verification reference is designed to support integrity checking without exposing your private information.
Blockchain and cryptographic verification are used only as technical trust and auditability mechanisms. They are not used for identity tracking, advertising, profiling, or marketing.
We do not sell, rent, or share your personal data with third parties for advertising or marketing purposes under any circumstances. We may share data only with:
All third-party providers are selected based on their compliance with applicable data protection regulations.
Smart Astro does not make decisions on your behalf. All outputs are informational and intended to support your personal decision-making. To exercise this right, contact contact@smartastro.ai.
Depending on your location, you have the following rights:
SmartAstro.ai is intended for adults aged 18 and above. We do not knowingly collect personal data from minors directly. If you believe we have inadvertently collected data from a minor without proper authorisation, contact us immediately at contact@smartastro.ai.
We use cookies and similar technologies for essential functionality, security, and analytics purposes. Where required, we obtain user consent before enabling non-essential cookies such as analytics.
We may update this Privacy Policy from time to time. The latest version will always be published on our website with the updated effective date. Where changes are material, we will notify users via the platform or by email where an address has been provided.
Smart Astro uses limited geographic reference data sourced from the SimpleMaps World Cities Database (simplemaps.com), licensed under Creative Commons Attribution 4.0 International (CC BY 4.0). This data is used solely for internal geolocation and timezone mapping and is not shared, sold, or redistributed.
For any questions, concerns, data requests, or complaints:
20 Wenlock Road, London, N1 7GU, United Kingdom
Company No. 16453033
B706 Ramky One Galaxia, Nallagandla, Hyderabad, Telangana
CIN: U96906TS2026FTC211933
If you are located in the UK or EU and are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk. If you are located in India, you have the right to approach the Data Protection Board of India once established under the DPDPA 2023.