Effective Date: 19 April 2026. These Terms form a legally binding agreement between you and Smart Astro Ltd.
By accessing or using SmartAstro.ai — whether via our website, WhatsApp, Telegram, mobile interface, or API — you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any part of these Terms, you must not use the Platform.
Smart Astro is a fully automated, wellness-focused AI SaaS platform — a decision-intelligence engine that co-pilots your most important life decisions through computational analysis of your birth data.
Every output is generated entirely by software. Our platform is built to inform, support, and co-pilot your decisions — not to make them for you.
To use SmartAstro.ai you must be at least 18 years of age, have the legal capacity to enter into a binding agreement, and provide accurate and truthful information at all times.
By using SmartAstro.ai you agree to:
Violation of these responsibilities may result in immediate suspension or permanent termination of your access.
Smart Astro is designed to be available globally, continuously, and without interruption. However, we do not guarantee uninterrupted availability. We reserve the right to modify, update, or suspend the Platform at any time, with reasonable notice where possible.
All paid services must be purchased through our approved payment channels: Stripe (international users) or Razorpay (users in India). For users in India, payment processing is handled by Smart Astro India Private Limited. Smart Astro does not store, process, or have access to your raw payment card details. The Platform operates on a question-based pricing model — pricing is confirmed at the point of engagement before payment is taken.
7.1 Independent Channel Sessions: Smart Astro is accessible via multiple messaging and communication channels, including but not limited to WhatsApp, Facebook Messenger, Telegram, Line, and any other channels made available by Smart Astro from time to time. Each channel operates as a completely independent session environment. No session, registration, or payment made on one channel creates any entitlement, credit, or right of access on any other channel.
7.2 Anonymous Session Identifiers: Smart Astro does not collect your name, email address, or phone number at onboarding. Each channel generates an independent anonymised session identifier unique to that channel and that session. Smart Astro has no technical or administrative mechanism to link a user on one channel to the same user on another channel, and does not attempt to do so. This architecture is a deliberate and necessary feature of Smart Astro’s privacy-by-design framework.
7.3 Non-Transferability of Payments: All payments made on a given channel are associated exclusively with the anonymised session identifier generated by that channel. Payments are non-transferable across channels. Smart Astro shall have no obligation to honour, credit, or recognise on any channel a payment made on a different channel, regardless of whether the underlying user is the same individual.
7.4 New Registration Required Per Channel: If you wish to access Smart Astro on a channel on which you have not previously registered, you will be required to complete a new registration and make any applicable payment for that channel. Prior registration or payment on any other channel confers no exemption, discount, or preferential treatment.
7.5 Platform Operator Separation: Where two or more channels are operated by the same parent company or platform operator (including but not limited to WhatsApp and Facebook Messenger, both operated under Meta Platforms Inc.), they remain legally and technically distinct products for the purposes of these Terms. Smart Astro integrates with each channel independently under separate API frameworks and separate terms of service with the respective platform operators. No inference of cross-channel identity or entitlement shall be drawn from shared platform ownership.
7.6 Legal Basis and Regulatory Compliance: This clause reflects Smart Astro’s obligations under applicable data protection legislation, including but not limited to the UK General Data Protection Regulation (UK GDPR), the Indian Digital Personal Data Protection Act 2023 (DPDPA), and equivalent frameworks in other jurisdictions. The purpose limitation and data minimisation principles under these frameworks require that anonymised session identifiers generated for one channel session are not used to authenticate, verify, or honour entitlements in any other channel session. Smart Astro’s channel-specific architecture is designed to ensure full compliance with these obligations across all jurisdictions in which it operates.
7.7 User Acknowledgement: By completing registration and making payment on any channel, you acknowledge and agree that:
All payments are non-refundable. Our platform generates outputs instantly and entirely through software — once a session is initiated and an output is generated, the service has been delivered.
Refunds will only be considered in the following exceptional circumstances:
To raise a refund request, contact contact@smartastro.ai within 7 days of the transaction.
All elements of SmartAstro.ai — including its computational engine, algorithms, models, software architecture, outputs, branding, and content — are the exclusive intellectual property of Smart Astro Ltd.
Our registered and pending trademarks include:
You may not reproduce, distribute, modify, reverse-engineer, or commercially exploit any part of the Platform or its outputs without our prior written consent.
Smart Astro operates as a fully automated platform. Every output is generated entirely through software — no human is involved in the interpretation, review, or delivery of your results.
Outputs are provided for informational and decision-support purposes only. They are not professional advice of any kind.
To the maximum extent permitted by applicable law:
Nothing in these Terms excludes liability where it cannot be excluded under applicable law — including liability for death or personal injury caused by negligence, or for fraudulent misrepresentation.
We take the protection of your personal data seriously. Our data practices are governed by our Privacy Policy, which forms part of these Terms and should be read alongside them. We process personal data in compliance with UK GDPR, EU GDPR, India’s DPDPA 2023, CCPA, and CPRA.
SmartAstro.ai integrates with trusted third-party platforms and services including payment processors, cloud infrastructure providers, and communication platforms such as WhatsApp and Telegram. Smart Astro is not responsible for the availability, performance, or conduct of third-party systems.
The following are strictly prohibited on SmartAstro.ai:
Smart Astro reserves the right to suspend or permanently terminate your access to the Platform at any time, without prior notice, where you have violated these Terms, fraudulent or abusive behaviour is detected, or termination is required for legal or compliance reasons. Upon termination, your right to access the Platform ceases immediately.
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory local law requires otherwise. For users in India, certain matters may also be subject to applicable Indian laws. We encourage users to contact us directly at contact@smartastro.ai in the first instance to seek resolution before pursuing formal legal proceedings.
We may update these Terms from time to time. The latest version will always be published on our website with the updated effective date. Continued use of the Platform following any update constitutes your acceptance of the revised Terms.
For any legal, privacy, billing, or general enquiries regarding these Terms:
20 Wenlock Road, London, N1 7GU, United Kingdom
Company No. 16453033
B706 Ramky One Galaxia, Nallagandla, Hyderabad, Telangana
CIN: U96906TS2026FTC211933